Shipping policy

Shipping Area

We currently ship across Poland only.

Minimum Order & Shipping Cost

  • Free shipping on all orders.

  • No additional handling or packaging fees apply.

Delivery Options

1. InPost 24/7 Locker Pickup

  • Delivery time: 1–2 business days for chilled caviar, 2–3 business days for frozen products.

  • Orders placed before 11:00 are shipped the same business day.

  • Orders placed after 11:00 are shipped on the next business day.

  • Orders placed from Friday 11:00 until Monday 11:00 will be shipped on Monday.

2. DPD Courier

  • Delivery time: 1–2 business days for chilled caviar, 2–3 business days for frozen products.

  • Orders placed before 11:00 are shipped the same business day.

  • Orders placed after 11:00 are shipped on the next business day.

  • Orders placed from Thursday 11:00 until Monday 11:00 will be shipped on Monday.

Packaging & Temperature Control

All products are packaged in insulated boxes with cooling elements to maintain appropriate temperature during transit. Frozen items are handled with deep-freeze shipping protocols.

Order Processing

  • We ship orders Monday through Friday, excluding national holidays.

  • Orders are processed only after payment is confirmed.

Customer Support

For any questions regarding shipping or to update delivery information after placing an order, please contact us at:
Email: support@lemberg-kaviar.pl